Contact Us

Last updated: January 31, 2026

If you have questions about a product, order status, shipping timing, returns, refunds, or reporting a damaged/wrong item, please contact us using the information below. For faster handling, include your order number (if available) and a short description of your request.

Typical topics we can help with:

• Order confirmation and updates

• Shipping cost and delivery timing to the United States

• Return requests within the allowed window

• Refund status after approval

• Damage, defect, or wrong-item reports (please include photos when applicable)

Store Information (Official Merchant Details)
Store name: Sofaandlath
Legal entity: Harbin Miaojie Xipin E-Commerce Co., Ltd.
Business address: Room 3, 3rd Floor, Unit 2, Building 1, Anbu Xiaoqu (C-161), Xiangfang District, Harbin City, Heilongjiang Province, 150000, CHINA
Customer service phone: +86 18149649475
Customer service email: info@sofaandlath.com

Service hours: Monday–Friday, 9:00 AM–5:00 PM (Central Standard Time, CST)